Franchise Operations Director – FILLED

Franchise Operations Director

Franchise Operations Director

The Wellington Group has been engaged to find an experienced Franchise Operations Director for a rapidly expanding food service (QSR) and CGP brand. We are seeking a driven leader to help franchise stores growth, develop and maximize results in domestic markets while maintaining a great customer-brand experience all while ensuring operational compliance. Come work for a great brand today!

Franchise Operations Director Job Functions:

  • Ensure Franchise Operator compliance with company operational tools and support
  • Assist Franchise Operators in understanding and maintaining proper inventory levels sufficient to satisfy customer demand and business growth
  • Works with Franchise to build sales to achieve company forecasted sales
  • Approves and organizes all store opening activities with franchises and company support
  • Provide operational guidance and support to maximize Franchise Operator’s investment
  • Facilitate and assist quality communications between all Franchise support departments
  • Act as POC for the franchise community and the company
  • Assist in roll-out, new product training, CPG sales and other branded items

The qualified Franchise Operations Director candidate will have:

  • 10+ years experience in multi-unit, franchise operations or support role
  • 3+ years in QSR or fast casual retail stores, with food and beverage production is a plus
  • Hands-on experience working with food and beverage preparation, sales and customer satisfaction
  • Financial management to include business planning and accounting for franchise stores and regions
  • Proven experience with strategy development and execution
  • Experience with customer loyalty programs and social media or marketing campaigns
  • Strong communication skills, able to work with a diverse community and produce well-written reports
  • Experience supporting and leading multi-unit franchise operations
  • Able to lead and manage a large workforce
  • Able to travel extended periods of time


Don’t wait, apply with The Wellington Group today!
(all information will be held in the strictest of confidence)

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